{ Berbagi, Menulis, Dan Mengajar } Ilmu…

Bagi Pengguna Itegno-3000,
berikut saya Forward mengenai cara – cara mendebug Itegno-3000 agar tampil lebih garang.

Dear all,

Please kindly note that there is an issue where the iTegno modems distributed in
Malaysia and Indonesia currently where the modem fail to work after a period of
time.

The known symptoms are after setting up the modem to network, it will fail to
function after an approximate period of 4 to 5 hours.

The error cause is due to a default factory setting AT+WGPRS=0,0 in the modules
which face problems functioning in network in Malaysia and Indonesia.

This command set the modem to auto initialize to the GPRS network; and if GPRS is
activated without being connect to a PDP context, the modem will result in a “hang”
state failing to function in anyway until it has been power reset.

The current interim solution is to set the modem not to auto initialize to GPRS by
setting AT+WGPRS=0,1 in hyperterminal.

Do kindly note that the error observed is currently being looked at by our module
manufacturer and another firmware for the iTegno modem will be released to rectify
the current issues soon.

In all cases reported as mentioned above by current customers who have purchased the
iTegno modem, kindly guide them to set the following command to the modem in the
following steps below using hyperterminal.

Kindly refer to the iTegno quick to set up the modem in hyperterminal.

In hyperterminal:

ATE1

AT&W

Do ensure to highlight the customer’s country of origin and the possible place of
implementation of the modem if in Malaysia or Indonesia to our respective Sales
manager in iWOW until the next firmware is released from our module manufacturer.

Our production team will take note of orders from Malaysia and Indonesia to ensure
this AT+WGPRS=0,1 setting is assign to the modem before shipment approval.

Please contact me if you have any questions.

Thank you.

David Wong